My client is recruiting for an experienced Mortgage Underwriter to join their busy team working remotely from home. Working within the New Lending Team to ensure effective processing of all mortgage applications, enhancing the service throughout the customer journey, by developing successful relationship with brokers and advisors, and by identifying and implementing operational efficiencies processes to improve the service. Ensuring all financial, quality, regulatory, responsible lending and service requirements are maintained.
Underwrite and decision mortgage applications ensuring you deliver exceptional customer service, whilst complying with all regulatory and conduct risk in adherence to lending policy
Maintain an up to date working knowledge of our products and policies, and assist in implementing changes in line with our risk appetiteMaintain skills and knowledge of Regulations and Legislation responsibilities
Support continued improvement of the originations system, processes and procedures
Consider mortgage applications outside standard lending policy where a justifiable business reason exists
Deliver operational effectiveness within the business area, achieving targets and objectives set by the businessInteraction with both internal and external customers on mortgage lending decisions. Deliver a unified approach of clear explanation and robust documentation rational on recommended lending decisions and the need for sharing detailed information to support a positive customer experience even in a decline situationEnsure that all complaints are handled in accordance with the Complaints Handling Procedures referring to appropriate departments as and when appropriate delivery of any changes to the system or processesEnsure responsibilities regarding Treating Customers Fairly, the Prevention of Financial Crime (including AML, identification and reporting of fraud) and responsible lending are carried out effectively and in accordance with the Company's policiesGrow knowledge of mortgage product and bespoke underwriting capability with an emphasis on understanding all our products and criteriaAbility to manage and organise own caseload in line with the priorities of the businessBuild successful relationships across the business especially within the Credit and Sales functionsOn occasion be a representative of the business at third party locations All decisions will need to be made within regulatory standards, aligned with business needs and deliver to the lending risk strategySupporting the change environment including the testing lifecycle and system development
Knowledge and Experience:
Extensive experience of mortgage underwriting, the mortgage intermediary market, its products, marketing approach and processes. Minimum of 4 years underwritting experience required.
Manual residential/BTL mortgage underwriting experience and held a lending mandate recently
Regulation / Legislation Awareness - Knowledge of the Regulated Financial Services environment
Demonstrable understanding of TCF, responsible lending and regulatory knowledge
CeMap qualified or industry equivalent - desirable but not essentialAble to demonstrate a proactive, hardworking, flexible and able to work under own initiative but also a team player
Proficient in MS Office, credit risk decision systemsApply