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August 7

Please apply through this link: https://jobs.lever.co/dataiku/2cfb72c8-7c4b-48f0-9730-dd99a40b2c6b?lever-origin=applied&lever-source%5B%5D=AngelList

Dataiku is looking for a Senior Community Manager to join the User Advocacy team to develop and lead the next generation of B2B online community at Dataiku. Reporting to the Director of User Advocacy, you will play an integral role leading a team of Community Managers and by implementing strategies, tactics, and best practices.

Responsibilities:

Serve as one of the public faces of Dataiku in online community, and other channels.

Advocate for community inside of Dataiku across all departments - educate, train, and on-board employees to best leverage community tools

Interact with users, prospects, and partners to ensure positive experiences

Coordinate internal and external resources to drive initiatives and execute on the operational community plan

Drive the launch and growth of the new online community platform and local user groups worldwide

Create a program to identify, cultivate, and manage relationships with superusers and advocates

Operationalize the solicitation, gathering, evaluation, and implementation of user feedback to optimize the community experience

Interface with platform vendors, technical resources and stakeholders to drive a community product roadmap

Prepare reports with qualitative and quantitative data, insights, and analytics to communicate trends and the value of the community to stakeholders

Qualifications:

Extensive online community management and moderation experience

Track record of converting community strategies into initiatives and tactics to drive results that yield positive ROI

Experience with Lithium, Jive, Salesforce, and other major community platform vendors

Methodical approach to requirements gathering, project planning, stakeholder management, and change management

Project management skills including the ability to manage complex programs

Strong attention to detail - you take a 'big picture' approach while still sweating the details

Ability to build cross-functional relationships and collaborate at all levels in an organization

Familiarity with Dataiku, data science, machine learning, advanced analytics a plus

Proven leadership abilities with a global resources and a strong personality

Curiosity, critical thinking, and a sense of humor

Motivated, hungry, and able to make decisions on-the-fly in a fast-paced environment

Benefits:

Opportunity to join Dataiku early on and help scale the company

Competitive compensation package, equity, health benefits, and paid vacation

Trips to Paris (our European HQ)

Opportunity to work with a smart, passionate and driven team

Dataiku has a strong culture based on key values: Ownership, Passion, Autonomy and Friendliness

Apply

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